Refund policy

Last Updated: September 30, 2026

At Sri Tridha, we want you to have a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, you may request a return or exchange subject to the conditions mentioned below.

Return Eligibility

Products may be eligible for return or exchange if they are unused, unworn, unwashed, and in their original condition with all original tags, packaging, and accessories intact. The product should be returned within the applicable return period mentioned on our website or order confirmation.

Non-Returnable Products

Certain products may not be eligible for return or exchange due to hygiene or product-specific reasons. These may include innerwear, lingerie, or other products specifically marked as non-returnable on the product page.

Damaged or Incorrect Products

If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible with your order details and clear photographs or videos of the product and packaging. We will review the request and provide an appropriate resolution based on the circumstances.

Return Process

To request a return or exchange, please contact us at info@sritridha.com or 9949696766 with your order number and reason for the return. Once your request is approved, we will provide the necessary return instructions. Products must be securely packed and returned according to the instructions provided by our team.

Refunds

Once the returned product is received and inspected, we will notify you about the status of your refund. If approved, the refund will generally be processed through the original payment method or another applicable method. The time taken for the amount to reflect in your account may depend on your bank or payment provider.

Exchange

Where applicable and subject to availability, eligible products may be exchanged for another size, color, or product as per our exchange process. If the requested replacement is unavailable, a refund or alternative resolution may be offered.

Return Shipping

Return shipping charges, where applicable, may depend on the reason for the return and the terms applicable to your order. For damaged, defective, or incorrect products, Sri Tridha may provide an appropriate return solution after verification.

Important

Products returned without prior approval, used or damaged by the customer, missing original tags or packaging, or not meeting the return conditions may not be accepted.

Contact Us

For return, exchange, or refund-related questions, please contact us:

Sri Tridha
Website: sritridha.com
Email: info@sritridha.com
Phone: 9949696766